I'm new to JIRA, I currently have a help desk where people just email tasks to the group, but I would like to get analytics on the following such as:
What is the issue (example: billing question)
Why was it cause (example: didn't know where to look in our dashboard)
What can I do in JIRA to be able to add these things to issues.
I know there are issue types and resolutions, but I only want this scheme to apply to my project specifically.
Any idea how I can set this up?
Good morning All, Our goal is to get you into the habit of while enjoying your favorite morning drink you are checking the NOVA "space" for topics and comments. Your input is really needed and...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs