During my trial period, I tried several Atlassian products, but before my trial ended I chose to continue with only Jira and Greenhopper.
All is working fine, except when I issue an invitation to a new user, they are rejected when they try to register because "the maximum users allowed" has been reached. We only have 4 users currently. When I use at user application access, I see that there are columns for all of the products I am no longer use. They show "expired". I gather from documentation that I somehow need to remove these from "default application access" but I haven't been able to figure out how to do that.
I can add a new user manually, but I'd like to clear this up.
I've fixed this up on your instance. For anyone else, if only JIRA is active the "Default Application Access" link isn't visible, but you can access it directly at https://example.atlassian.net/secure/admin/user/EditDefaultApplicationAccess!default.jspa. Hit Save on that page (leave JIRA ticked), and you'll be set.
You can update the default application access of newly created users for your OnDemand instance by going to the Admin Cog > Global Access > Default Application Access page. Make sure only JIRA is checked.
You can learn more here:
Hope this helps!
In my OnDemand instance, when I click the Admin Cog, I don't see "Global Access" or as the documentation link you gave suggests "Global Users". I see the following options: Jira Admin, Projects, Add-ons, Users, Issues, System. Under "Users", I see "Application Access" which allows me to assign applications to specific users, but I haven't found "Default Application Access".
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