How to perform XML backup with reverse proxy enabled

I attempting to upgrade from JIRA 5.1 to 7.3.  We wish to do this by migrating to a new server as the ops sys (Redhat 6) on our JIRA server is out dated as well.  Following Atlassian's instructions, "Migrating JIRA to Another Server",  an XML backup needs to be performed with no users commected to avoid an incosistent backup.

We have several Atlassian products and they were set up using a reverse proxy server for access using AJP protocol.  The problem I'm having is that if I disable the proxy server, I am unable to log on to the JIRA server directly to do the XML backup.  I get the error message The <myJiraServer> page isn't working.  <myJiraServer> didn't send any data.

The HTTP entries on the JIRA server are commented out in the server.xml file.  I'm guessing this is the reason I can't connect directly.  Can someone provide instructions on temporarily disabling ajp / enabling http so I can block users and connect locally and make the backup?

0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 3 hours ago in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

14 views 0 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you