We are currently using a service desk server.
We do not want to show each other's requests to different kinds of customers.
So, I think we need to hide the help center or hide requests from other service desks.
But I could not find the option. Are there any ways?
Thank you for your helps.
Hi Young Soo,
I've tagged your question with jira-service-desk as this is the official tag for JIRA Service Desk questions.
Currently what you ask is not possible by default within JIRA Service Desk, however there's an addon that could offer you this functionality: Extension for JIRA Service Desk.
The addon has more features, specific information on the feature you are looking for can be found on their Confluence: https://intenso.atlassian.net/wiki/display/SPFJSD/Hide+request+type+for+group
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
...staring into the background. Once the image pops out in 3D, you can look around the picture and enjoy. If you will see if you are a true illusion master! :) You did it? :) Wow! Awesome! As a bonus...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs