For some reason one of My projects has all its items marked as Backlog? They used to be Open/Closed etc I can't find any way to change from Backlog to Open or Closed etc the only options are In Progress or Done? Any ideas?
Sounds like your project has had its workflow scheme changed.
I'd start with a look at the workflow in use for one of the issues (there's usually a "view workflow" under the issue - ask your admins if not) and also look at the history of the issue because that should show a wrkflow change!
You'll need to provide more info to get the best answers, but it sounds like you're using Jira and the Jira project in question has a workflow that contains a status called "Backlog" (as well as Open, Closed, etc) and you're not able to move issues from the "Backlog" status to other statuses.
If I'm right so far, there are a few possibilities:
I'm sure there are other possibilities, but that will hopefully point you in the right direction. If you can provide more details about the project, we can probably help you more. If this project is set up to allow you to "view read-only workflow," you'll see a link next to the status of the issue called "View Workflow." If you click that, you'll see a picture that shows the workflow diagram with all available transitions. This might be useful in troubleshooting if the permissions to view the workflow have been granted to you. I hope that helps.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork? We've compiled a list here, along with...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG