How to get rid of Email this issue Email footer

I have setup a template for Email this issue, to be used when sending manual emails from a jira issue.

It is defined in the context for my project, and the template is populated when I test the Email button from an issue.

When I created the template, I started from a Theme, but removed all template code and put in my own email subject and body.

The problem is that the Email this issue plugin seems to add a footer that I cannot get rid of, e.g it contains details about the jira issue + also telling that the email was sent with the plugin. I cannot find this text anywhere in the template or any configuration.

How can I get rid of it?


Example of added text:


Custom Fields
This email was sent by the Email This Issue addon []."



1 answer

I had to override the built in (non editable, non visible) template of the plugin with an empty template setting it as default.

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