How to find out the character encoding method used for my JIRA instance

Atlassian OnDemand uses UTF-8 encoding. If our JIRA instance uses other character encoding methods, we cannot import data to JIRA OnDemand based on atlassian documentation.

How do i know what character encoding method we are using in our JIRA  Production?




2 answers

This widget could not be displayed.

Hi Sriveni, navigate to the System Information page, with the keyboard short cut g+g and type System Info or accessing directly the URL: http://<JIRA_URL>/secure/admin/ViewSystemInfo.jspa and search for encoding there.

I hope it helps.


This widget could not be displayed.

Depends on your database settings.

For mysql, try

SELECT default_character_set_name FROM information_schema.SCHEMATA S WHERE schema_name = "schemaname";

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 5 hours ago in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

19 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you