Atlassian OnDemand uses UTF-8 encoding. If our JIRA instance uses other character encoding methods, we cannot import data to JIRA OnDemand based on atlassian documentation.
How do i know what character encoding method we are using in our JIRA Production?
Hi Sriveni, navigate to the System Information page, with the keyboard short cut g+g and type System Info or accessing directly the URL: http://<JIRA_URL>/secure/admin/ViewSystemInfo.jspa and search for encoding there.
I hope it helps.
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