How to enable rich text in description/comments using JEditor and JETI

Hi,

I'm trying out the JETI and the JEditor plugin.

I'm not sure how to set this up. I'm using JETI as a mail handler connected to my project. I would like the description and comment sections set to rich text for that project alone. So when someone sends an email with a table in the body to an address that is connected to my project, I want that table to be displayed neatly in the description.

For composing, I have ticked the below in JETI -> Configuration. This is not an issue.

 

Tick this if you want to use JEditor when composing emails. In order to make JEditor work, you must obtain a license and install it in this JIRA instance.
Thanks in advance.
John

2 answers

1 accepted

Hi @John Rana,

To enable JEditor you need to go to the field configuration and go through all text fields and click on renderers and choose JEditor renderer.

Hello,

I installed a trial version of JEditor for JIRA and already changed the renderer to JEditor Renderer in the corresponding field configuration for description field.

I'm not sure if I missed some configuration but I didn't get the toolbar with full options.

If I click in the description editor and select JEditor I get this menu, without any option to insert tables etc.

I already configured the toolbar in JEditor menu and select every item to the full menu as well as to the mini menu.

Capture.PNG

Any idea what is wrong with my configuration?

Thanks in advance

Natalie

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

247 views 4 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you