How to enable GreenHopper Plugin

I have put the jira-greenhopper-plugin-5.9.jar under atlassian-jira/WEB-INF/lib and restarted the jira.

Now I can see the GreenHopper plugin in page 'Plugins' under tab 'User-installed Plugins'. However, when I tried to click Enable button there, the error message appeared. I don't know why?

I know that Jira has two types of plugin,'Version 1' Plugins and 'Version 2' Plugins, how about the greenhopper?

16 answers

Which version of Jira are you using?

What version of Jira? What are the error messages?

version:jira5.0

Error meesge:This plugin failed to enable. Please refer to the logs for more information

atlassian-jira-5.0-x64.bin this is my installration file, so I think it's the latest version

Can you directly install the Greenhopper from the plugin manager rather than manually copying the jar files?

'Click the 'Install' tab in the UPM. The 'Find new plugin' page will display, showing the featured plugins available for JIRA.'

When I do this, I can not see any plugins displayed.

Is your machine able to connect to internet? And just to confirm are you using the final release of Jira or Jira rc2?

Your server has internet access?

I'm not sure , how can I test it?

Just open a browser in your server machine and check whether you can access any website.

Yes, the server has internet access.

Did you search for GH after putting the jar file? Can you remove the jar, restart jira and try searching again?

I have removed the jar and tried to search for GH on plugin install page, but nothing was found.

I had a similar issue, I am going to assume you had an active license key previously and this is not a 30 day trial.

If searching under install does not find greenhopper then go to the plugins website and download the jar file to your local computer. Then on the plugin page you should see an upload plugin link under install tab on the right side. Use that link and then upload the jar from your local computer to the jira server. It should automatically install.

Normally though, the plugin interface should work for greenhopper.

I have successfully installed the GH plugin by copying the jar into the {JIRA_HOME}/plugins/installed-plugins directory

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

124 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you