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How to edit a Google synced user profile ?

Ludovic MOTTINI May 25, 2016

This question is in reference to Atlassian Documentation: Add, edit and remove users

We have 3 domains names in one Google Apps account. I edited the default domain name of a user in Google Apps and now he cannot access Atlassian websites. I tried to edit his profile but it doesn't work. Any idea ?

2 answers

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Ludovic MOTTINI May 25, 2016

The only solution I found for now is to delete the user and recreate it with the new domain.

1 vote
Viktor Okolot May 25, 2016

Hi @Ludovic MOTTINI

please change domain name in JIRA user-managment for this user on this "new" default domain name.
need change Email parameter for this user

Ludovic MOTTINI May 25, 2016

Hi @Viktor Okolot [Polontech], 

Thank you for your feedback, but since the user was created by Google Apps synchronization, I could not edit the domain name.

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