How to edit a Google synced user profile ?

This question is in reference to Atlassian Documentation: Add, edit and remove users

We have 3 domains names in one Google Apps account. I edited the default domain name of a user in Google Apps and now he cannot access Atlassian websites. I tried to edit his profile but it doesn't work. Any idea ?

2 answers

1 accepted

This widget could not be displayed.

The only solution I found for now is to delete the user and recreate it with the new domain.

This widget could not be displayed.

Hi @Ludovic MOTTINI

please change domain name in JIRA user-managment for this user on this "new" default domain name.
need change Email parameter for this user

Hi @Viktor Okolot [Polontech], 

Thank you for your feedback, but since the user was created by Google Apps synchronization, I could not edit the domain name.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

88 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you