How to display dashboard as wallboard - option is missing!

We just had the wallboard pluggin installed and I was looking forward to finaly being able to get our monitor up and running.

The pluggin looks like it has installed in the admin view, wallboard gadgets are also available in the dashboard design. However there is not option to display the dahsboard as a wallboard in the tools - am I missing something? How can I fix this?

1 answer

1 accepted

Accepted Answer
1 vote
Ahmad Danial Atlassian Team May 02, 2013

Hey there, Robert.

Can you please try to perform the following steps to see if it helps?

  1. Shutdown JIRA instance
  2. Delete the contents of JIRA Home Directory\plugins\.osgi-plugins directory
  3. Delete the contents of JIRA Home Directory\plugins\.bundled-plugins directory
  4. Delete the contents of JIRA Installation Directory\work directory
  5. Restart JIRA instance

If it still fails, may I know what version of JIRA and Wallboard plugin that you have?

Warm regards,

Danial

thanks Ahmad. The issue has been resolved and it was a communication breakdown between myself and the systems administrator - he had installed the pluggin on a test server and hence why it wasn't displaying on the project server. When I teased this out of him/her it all worked well.

Ahmad Danial Atlassian Team May 08, 2013

Hey there again, Robert.

Glad to know that the issue has been resolved on your side. You are welcome!

Warm regards,

Danial

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

137 views 6 8
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you