How to: Remove several several users from a list of all reported issues?

David Custer February 19, 2018

Hello All, I am trying to build a list of all users and the number of reported issues per user. Problem is we use the JIRA email as a catch all for all of our accounts: newegg, ebay, ETC, and ETC. Trying to get rid of all of the catchall stuff. 

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Dave Theodore [Coyote Creek Consulting]
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February 19, 2018

If a user has performed an action in Jira, you won't be able to delete them. You can disable the user so that it doesn't consume a license, though.  I would recommend leaving those users in Jira in order to maintain a historical reference, though.  

If they are assignees or reporters only, you can change the user to some other user. Doing that will allow you to delete them.

David Custer February 19, 2018

I am not trying to delete them but filter them from the results of the report.

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