Maybe there is some stuff you can glean from this presentation.
There are other documents in that space that might interest you as well.
Since you wanted to know the 'whole' process, this article came out yesterday. http://blogs.atlassian.com/2014/12/retrospectives-atlassian/?utm_source=newsletter&utm_medium=email&utm_campaign=jira-insiders-newsletter_dec-2014
[Note: So it was my turn for Friday Fun and sadly I was sick thanks to rubbish sinus infection... so apologies to most of Europe and Asia for the delayed post. However, I finally got out of bed for t...
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