How do you create a Service Desk report for a specific date range, rather than last 7 days or last 30 days etc?

This question is in reference to Atlassian Documentation: Setting up service desk reports

My management need performance figures for a specific calendar month.  Despite entering a date range int he jql box I cannot get the data I want for just that defined period.  It just shows it for all the time our Service Desk has been active. 

1 answer

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Danny Zuccaro Community Champion Mar 14, 2016

Hi - Have you tried something like this?

  • Find issues created in February 2016:
    created > "2011/02/01" and created < "2011/03/01"

Thanks Danny, but yes that is exactly what I had done and the results were not limited to those dates.

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