How do we change the organization name on our JIRA license?

My organization used to be named ABC Consulting, but 3 years ago we changed to ABCD Consulting (Names changed for public posting :)). Somehow the organization name on our JIRA instance is still ABC Consulting and it is displayed at several places throughout the application. This is a problem as we expose our instance of JIRA to our customers and they are seeing the wrong company name. How can we get this changed?

Thanks

Dave

5 answers

1 accepted

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If you are looking to change the title of your instance of JIRA you could do that by change your application title by going to "Administration" -> General Settings and changing the title.

However, if you are looking at getting the registered name on the license, you might want to contact Atlassian Support

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Thomas Schlegel Community Champion Oct 24, 2012

Hi,

look at the general configurations in your Administration Console, there you can find the title of your Jira instance.

Cheers

Thomas

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It's not the Title that needs to be updated, under the General Configuration section I updated the Title a long time ago. I'm talking about the Organization name on the license page... Administration > System > License > Organization. How do I get that changed? Starting to think Atlassian might just need to reissue a license...

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Thomas Schlegel Community Champion Oct 25, 2012

As nbhushan mentioned, you have to contact Atlassian Support to change your licence's owner name.

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Didn't see that last part of nbhushan's comment :) Thanks!

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