How do we change the organization name on our JIRA license?

My organization used to be named ABC Consulting, but 3 years ago we changed to ABCD Consulting (Names changed for public posting :)). Somehow the organization name on our JIRA instance is still ABC Consulting and it is displayed at several places throughout the application. This is a problem as we expose our instance of JIRA to our customers and they are seeing the wrong company name. How can we get this changed?

Thanks

Dave

5 answers

1 accepted

If you are looking to change the title of your instance of JIRA you could do that by change your application title by going to "Administration" -> General Settings and changing the title.

However, if you are looking at getting the registered name on the license, you might want to contact Atlassian Support

1 vote
Thomas Schlegel Community Champion Oct 24, 2012

Hi,

look at the general configurations in your Administration Console, there you can find the title of your Jira instance.

Cheers

Thomas

It's not the Title that needs to be updated, under the General Configuration section I updated the Title a long time ago. I'm talking about the Organization name on the license page... Administration > System > License > Organization. How do I get that changed? Starting to think Atlassian might just need to reissue a license...

0 vote
Thomas Schlegel Community Champion Oct 25, 2012

As nbhushan mentioned, you have to contact Atlassian Support to change your licence's owner name.

Didn't see that last part of nbhushan's comment :) Thanks!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

67 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you