How do we change the organization name on our JIRA license?

My organization used to be named ABC Consulting, but 3 years ago we changed to ABCD Consulting (Names changed for public posting :)). Somehow the organization name on our JIRA instance is still ABC Consulting and it is displayed at several places throughout the application. This is a problem as we expose our instance of JIRA to our customers and they are seeing the wrong company name. How can we get this changed?



5 answers

1 accepted

1 vote
Accepted answer

If you are looking to change the title of your instance of JIRA you could do that by change your application title by going to "Administration" -> General Settings and changing the title.

However, if you are looking at getting the registered name on the license, you might want to contact Atlassian Support

1 vote
Thomas Schlegel Community Champion Oct 24, 2012


look at the general configurations in your Administration Console, there you can find the title of your Jira instance.



It's not the Title that needs to be updated, under the General Configuration section I updated the Title a long time ago. I'm talking about the Organization name on the license page... Administration > System > License > Organization. How do I get that changed? Starting to think Atlassian might just need to reissue a license...

0 votes
Thomas Schlegel Community Champion Oct 25, 2012

As nbhushan mentioned, you have to contact Atlassian Support to change your licence's owner name.

Didn't see that last part of nbhushan's comment :) Thanks!

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