How do I process a queue

Hi,

I have used queue for the 1st time.How do I get the files to convert as clicking the  the play button in the top right corner to process the queue does not activate anything - sorry if this sounds like a novice ques ?

 

Thanks

Noel.

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Could you explain which Atlassian application this is and what the queue is doing ?

Thanks Nic,

Sorry,I thought that I did that in my comments earlier - the app is 'Subler' and I am trying to use the batch tool to process a lot of vid files. I have clicked the play button in the top right corner to process the queue and nothing occurs ?

 

Subler isn't an Atlassian application, I think you're in the wrong place/

I'd guess Subler are using an Atlassian application on their site - JIRA for issues, Confluence for documentation, etc, that's the most common cause of people landing here when looking for help.  They have followed a 'help' link for the support application rather than one that takes them to support.  It most often happens when documentation is not clearly offering help in the right place!

Ok - thanks

 

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