I have an On Demand instance of Jira/Greenhopper. All of the fields are plain text. Particularly for documenting user stories and providing feedback via comments it would be really great to be able to use rich text input similar to Confluence.
I read that you can change the rendering for each field by changing the scheme. I have done this, but it made absolutely no difference.
Am I doing something wrong, or is it not possible with an On Demand instance?
Check the field configuration scheme in the projects.
For each long-text type field (including Description), you should be able to change the Renderer to markup. You then need to actually use the markup in the text and you'll see it being translated on display.
One giveaway - under rich text fields in create or edit screens, you'll see preview (screen) and help (question mark bubble) icons. If they aren't there, then your field configurations aren't correct.
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