How can customers view tickets with a particular status - not just OPEN or CLOSED tickets in the portal.?
We need customers to be able to view only tickets that have a status of 'with customer' for example, when viewing their tickets in the customer portal.
Currently running JSD V3.3.0, and Jira V7.3.0
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs