How can customers view tickets with a particular status - not just OPEN or CLOSED tickets in the portal.?
We need customers to be able to view only tickets that have a status of 'with customer' for example, when viewing their tickets in the customer portal.
Currently running JSD V3.3.0, and Jira V7.3.0
Since launching the Jira Software 8.0 and Jira Service Desk 4.0 platform releases in February, many of you have been asking when the next Enterprise release will be so you can take advantage of the m...
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