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How can customer view tickets with a particular status - not just OPEN or CLOSED?

How can customers view tickets with a particular status - not just OPEN or CLOSED tickets in the portal.?  

We need customers to be able to view only tickets that have a status of 'with customer' for example, when viewing their tickets in the customer portal.

Currently running JSD  V3.3.0, and Jira V7.3.0

 

regards

Maria

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