I got a 30 days trial 1 year ago and decided not to buy.
My team is bigger now and we want to evaluate greenhoper again. When I try to install, the system tells me the license number I have is not valid.
How do I get a new 30 days trial period or how do I pay to try it even if I have to prepay the first month before comittting to buying for the full team?
Hi Maria, how is it going?
I strongly recommend you to contact the Atlassian Sales team by sending an email to firstname.lastname@example.org, they will be able to help you generate a new trial license for your instance and also answer any licensing questions you might have.
Hope it helps!
It usually means you need to contact support.
The function is pre-configured and cannot be altered by anyone, or,
The function can only be configured by Atlassian OnDemand Technical Support
changes can be requested by filing a ticket at https://support.atlassian.com
under the 'OnDemand' project.
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017 , and we aren’t even through December yet....
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