How can I set an issue's priority based on the Organisation?

andreas
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October 10, 2017

I'd like to set the issue's priority depending on the Organistion. Some of the Orgs we deal with should have higher priority than others!

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andreas
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October 10, 2017

This can be done with a few branches and JQL conditions fairly easily in Automation for Jira.

You rule should look like this:

org-priority.png

 

So this rule uses our work-around for proper else-if support (see How can I run a different action when a condition doesn't match (if else branch)).  Basically whenever the Organisation changes on an issue, we have 2 rule branches in which we check if the Organisation matches a given value. Then we edit the priority according to that branch.

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