How can I set an issue's priority based on the Organisation?

Andreas Knecht Community Champion Oct 10, 2017

I'd like to set the issue's priority depending on the Organistion. Some of the Orgs we deal with should have higher priority than others!

1 answer

1 accepted

0 votes
Accepted answer

This can be done with a few branches and JQL conditions fairly easily in Automation for Jira.

You rule should look like this:



So this rule uses our work-around for proper else-if support (see How can I run a different action when a condition doesn't match (if else branch)).  Basically whenever the Organisation changes on an issue, we have 2 rule branches in which we check if the Organisation matches a given value. Then we edit the priority according to that branch.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 7 hours ago in United States

Administrators Cleanup

Good morning, After a long weekend cleaning up, I am still in the cleanup mode 😊. I am curious to know: When do you feel the urgency to cleanup your Atlassian Tools? How many times do y...

15 views 0 0
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you