We hava outside group that would like to receive emails when issues are created for them. The issues will not yet have been Assigned (if they were, our Notification Schema would work by sending the Assignee an email upon creating an issue). So, we only want the email to go to a Jira Group when an Issue is Created and a Custom Field has a particular value (Resolution Team = IDD).
Have you ever noticed that fixing specific problems might be a door opener for a bigger challenge, affecting a wider audience? This was exactly the case when we, as a service company working with mul...
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