How can I get "REAL" help on a Confluence problem? I tried going to Log a Bug and logged in, then got message "We're busy making things happen - We'll be right back" is this for real!?

How can I get "REAL" help on a Confluence problem? I tried going to Log a Bug and logged in, then got message "We're busy making things happen - We'll be right back" is this for real!?

4 answers

1 accepted

Question - here's the original problem. We upgraded to 5.1.5 and we lost the horizontal scroll bar at the bottom of a Confluence page. The page is a large table, so we really need that scroll displayed in order to see the entire table; the page is basically unusable now without that scroll bar. I researched it and Atlassian suggested a "section macro" but I couldnt find any information on how to find and install that macro. Please advise, thanks!

The section and column macro is built into Confluence, it's bundled. Here's the documentation:

https://confluence.atlassian.com/display/DOC/Working+with+Page+Layouts+and+Columns+and+Sections

Have a look also at what theme your space has:

https://confluence.atlassian.com/display/DOC/Applying+a+Theme+to+a+Space

You need to be a space or confluence administrator to change that.

Table functionality got an upgrade as well, so if you're ready to redo your table, it'll be more sustainable. The new tables scroll gracefully, sort, and generally act more like you'd want your table to act:

https://confluence.atlassian.com/display/DOC/Working+with+Tables

0 vote

Most Atlassian outages are quite short (and not that frequent, I suspect you've just been unlucky on the timing) - give it a few minutes and try again.

0 vote

Sue, were you trying to log a bug (on jira.atlassian.com) or open a support ticket (on support.atlassian.com)? In either case, we try to be light hearted about our systems being down, but sometimes it conveys the wrong message. What was the actual question? Maybe we can tackle it here.

Thanks everybody!

I "finally" found the horizontal scroll bar after using the rite side scroll bar to go to the bottom of the page. But, unfortunatly, that introduces new limitations with the table

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Thursday in Off-topic

Friday Fun: Magic Eyes

...staring into the background. Once the image pops out in 3D, you can look around the picture and enjoy. If you will see if you are a true illusion master! :) You did it? :) Wow! Awesome! As a bonus...

445 views 83 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you