How can I get "REAL" help on a Confluence problem? I tried going to Log a Bug and logged in, then got message "We're busy making things happen - We'll be right back" is this for real!?

How can I get "REAL" help on a Confluence problem? I tried going to Log a Bug and logged in, then got message "We're busy making things happen - We'll be right back" is this for real!?

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Accepted Answer
0 votes

Question - here's the original problem. We upgraded to 5.1.5 and we lost the horizontal scroll bar at the bottom of a Confluence page. The page is a large table, so we really need that scroll displayed in order to see the entire table; the page is basically unusable now without that scroll bar. I researched it and Atlassian suggested a "section macro" but I couldnt find any information on how to find and install that macro. Please advise, thanks!

The section and column macro is built into Confluence, it's bundled. Here's the documentation:

https://confluence.atlassian.com/display/DOC/Working+with+Page+Layouts+and+Columns+and+Sections

Have a look also at what theme your space has:

https://confluence.atlassian.com/display/DOC/Applying+a+Theme+to+a+Space

You need to be a space or confluence administrator to change that.

Table functionality got an upgrade as well, so if you're ready to redo your table, it'll be more sustainable. The new tables scroll gracefully, sort, and generally act more like you'd want your table to act:

https://confluence.atlassian.com/display/DOC/Working+with+Tables

0 votes

Most Atlassian outages are quite short (and not that frequent, I suspect you've just been unlucky on the timing) - give it a few minutes and try again.

0 votes

Sue, were you trying to log a bug (on jira.atlassian.com) or open a support ticket (on support.atlassian.com)? In either case, we try to be light hearted about our systems being down, but sometimes it conveys the wrong message. What was the actual question? Maybe we can tackle it here.

Thanks everybody!

I "finally" found the horizontal scroll bar after using the rite side scroll bar to go to the bottom of the page. But, unfortunatly, that introduces new limitations with the table

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