This seems like something that should be really easy, and probably is, but for some reason I have no idea how to figure out which version of GreenHopper we're using. I checked the license details for the GreenHopper plugin in the administration screens, but didn't see it there.
Please upgrade GreenHopper, if you don't see the version number in the footer that indicates that you do not have a JIRA 4.4.3 compatible version of GreenHopper installed.
As Danielle says, you can find the GreenHopper version in the Plugin Manager (Administration -> Plugins -> Installed). The compatible version for JIRA 4.4.3 is GreenHopper 5.8.1 or 5.8.2.
I recommend you upgrade to JIRA 4.4.4 and GreenHopper 5.8.4 at your earliest convenience.
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