How are components ranked internally?

We have a number of Projects in Jira where one of them is for internal support from all departments in company. At the moment we have 11 components in this project where each component belongs to a department. At the moment we have around 300 open issues in project in total.

Each department prioritize their issues by drag-and-drop on the planning board for all issues in their component.

We would like the ranking in components to reflect the ranking for all unscheduled issues. Here is a simple example where there are 2 components with 3 ranked issues in each. Today the unscheduled queue (overall) looks like this:

1. Component1 Issue1

2. Component1 Issue2

3. Component1 Issue3

4. Component2 Issue1

5. Component2 Issue2

6. Component2 Issue3

We would like the overall ranking in unscheduled queue to be like this:

1. Component1 Issue1

2. Component2 Issue1

3. Component1 Issue2

4. Component2 Issue2

5. Component1 Issue3

6. Component2 Issue3

Is this possible and what determines the internal ranking between components?

Also sometimes new issues appear on the first page in the unscheduled queue as if they were already ranked. They should pr. default appear in bottom (last page) no matter if they have component added.

I haven't been able to find any documentation about this.

best regards

Casper

2 answers

1 accepted

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Hi Casper,

This partly depends on what version of GreenHopper you're using. In recent versions (past 5.8.x) all issues in the entire system participate in a Global Rank (i.e. all issues are kept in a list ordered by rank). Any issue can be ranked against any other by dragging and dropping on the Rapid Board (or planning board). There is no special ranking applied to components, new issues that are added simply automatically go to the end of the list of ranked items.

You can change the order by dragging and dropping the items to be in the order you wish them to appear.

Thanks,
Shaun

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Hi,

To tell you the truth it is not clear enough how the "ranking" should work. Not sure if any ranking in components exist (seems to me that not), why not to consider basic Priority option?..or some customfield which could be used for ranking and set manually by mananer?...

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