In the Mac OS X HipChat client (version 4.0.6) when I switch chat rooms the messages at the bottom are not automatically scrolled to. When I switch to a public room then back to a private conversation, the private conversation's message window is 1 message from the end.
Problem still exists in 4.29.0 (Mac). The bug is marked as low priority. To me this is a really basic, essential thing to get wrong in a chat app, and should be considered a major problem. To the user it's no different than not delivering the messages at all, unless you think we should all be in the habit of trying to scroll down every single time we switch to a different chat, just to see if there are hidden messages.
Wow I've just joined a team that uses HipChat (last company used slack). The fact that even when it does scroll to the bottom it takes a couple seconds to do so after a message comes in is super annoying. LIke, rage-inducingly annoying. I keep reaching for the mouse because I want to see what I / they say and get there just as it autoscrolls.
i am also having this issue on a mac, os sierra 10.12.1; HipChat Version 126.96.36.1998.
is the Atlassian team working on this bug? because it's not only annoying, but i've missed many, many messages since the room doesn't scroll to show new messages when i'm not viewing the latest message.
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