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Hipchat IP addresses to be allowed by firewall for on-premise JIRA integration

This question is in reference to Atlassian Documentation: HipChat Server Security

I am using an internal JIRA server and trying to get Hipchat.com (cloud) server integration with JIRA.  This works, however I need to know the IP address(or range) that HipChat server contacts JIRA, so that I can firm up my firewall to allow only those IP addresses. Can anybody provide me this info?

2 answers

0 votes
Stephen Sifers Community Leader Mar 14, 2016

Looks like the information is here:

https://www.hipchat.com/help/networking

Networking Requirements

Sometimes, company network environments are firewalled and only allow access to certain domains and ports. If you are unable to get HipChat to connect, you may have to ask a network administrator to specifically allow access to the hosts and ports listed below.

FOR WEBSITE ACCESS

Note that website IPs are not available due to our load balancing configuration. If you must use IPs, you can refer to this page from Amazon that lists all the public IP ranges for the US-East in which we are hosted, though this method is not recommended.

HostPorts
*.hipchat.com80, 443

FOR DESKTOP/MOBILE/XMPP APPS

HostPorts
*.hipchat.com5222, 5223

If you must use IPs, they are provided below. Please note that they will change over time as we add more servers. We strongly suggest using a firewall that allows host-based whitelisting.

IPPorts
52.3.241.45222, 5223
52.3.243.295222, 5223
52.3.246.2445222, 5223
52.23.235.735222, 5223
52.71.252.365222, 5223
52.87.216.1575222, 5223
52.87.220.675222, 5223
52.87.220.1355222, 5223
52.87.224.2455222, 5223
52.87.231.1435222, 5223
52.87.232.395222, 5223
52.87.233.245222, 5223
52.90.0.45222, 5223
52.90.13.585222, 5223
52.90.13.1035222, 5223
52.90.20.485222, 5223
52.90.22.695222, 5223
52.90.22.1925222, 5223
52.90.81.1715222, 5223
52.90.88.1355222, 5223
52.90.94.1745222, 5223
52.90.123.725222, 5223
52.90.130.2455222, 5223
52.90.163.1065222, 5223
52.90.166.435222, 5223
52.90.170.2375222, 5223
52.90.202.275222, 5223
52.90.219.245222, 5223
52.91.6.2025222, 5223
52.91.11.85222, 5223
52.91.15.1815222, 5223
52.91.66.2415222, 5223
52.91.124.1655222, 5223
52.91.127.2345222, 5223
52.91.144.1445222, 5223
52.91.145.1285222, 5223
52.91.152.1605222, 5223
52.91.182.1545222, 5223
52.91.184.2325222, 5223
52.91.221.515222, 5223
54.84.76.05222, 5223
54.88.42.2455222, 5223
54.152.145.2545222, 5223
54.152.187.2025222, 5223
54.164.54.2325222, 5223
54.164.127.1315222, 5223
54.165.92.1505222, 5223
54.172.91.2015222, 5223
54.172.101.215222, 5223
54.172.186.735222, 5223
54.172.215.1295222, 5223
54.173.77.835222, 5223
54.173.109.1375222, 5223
54.173.167.15222, 5223
54.174.87.1985222, 5223
54.174.106.1305222, 5223
54.174.151.1315222, 5223
54.174.240.2145222, 5223
54.174.244.2515222, 5223
54.175.128.2465222, 5223
54.175.157.1435222, 5223
54.175.189.35222, 5223
54.209.249.1405222, 5223

Thanks, but I am looking for IP address from which hipchat.com contacts my on-premise JIRA server.  Please let me know where can I get that list. 

I'd also be interested in the IP address from which hipchat.com contacts my on-premise JIRA server.

is there any more specific information other than *.hipchat.com as the host name?  I see a reference to api.hipchat.com -- is that what the JIRA server uses itself?

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