EDIT: Answering my own question, forgot to mention that ;)
It is actually a feedback system per se(We were using SOAP protocol in our application to capture it). We didn't collect any attachments so we were good to go.
I did a little bit of experimenting ;) (with help from jira support, they didn't ask me to use the latest 4.4.x)
<?xml version="1.0" encoding="UTF-8"?> <jira-database-config> <name>defaultDS</name> <delegator-name>default</delegator-name> <database-type>mysql</database-type> <jdbc-datasource> <url>jdbc:mysql://dbserver:3306/jiradb?useUnicode=true&amp;characterEncoding=UTF8&amp;sessionVariables=storage_engine=InnoDB</url> <driver-class>com.mysql.jdbc.Driver</driver-class> <username>jiradbuser</username> <password>password</password> <pool-min-size>20</pool-min-size> <pool-max-size>20</pool-max-size> <pool-max-wait>30000</pool-max-wait> <validation-query>select 1</validation-query> <min-evictable-idle-time-millis>60000</min-evictable-idle-time-millis> <time-between-eviction-runs-millis>300000</time-between-eviction-runs-millis> <pool-max-idle>20</pool-max-idle> <pool-remove-abandoned>true</pool-remove-abandoned> <pool-remove-abandoned-timeout>300</pool-remove-abandoned-timeout> <pool-test-while-idle>true</pool-test-while-idle> <validation-query-timeout>3</validation-query-timeout> </jdbc-datasource> </jira-database-config>
Well, you're not in a happy place for sure, you have lost all attachments for starters, as well as any all plugins, I dont suppose you have an externally stored backup of JIRA_HOME? Are you sure you cant get at the disk image of the machine? I would hope you can get something out?
Attempting to leap to 5.1 is a bad idea. Setup a local JIRA 4.4.3 installation, once installed, shutdown JIRA, and restore a COPY of your prod database to the local instance. Start JIRA and stand well clear.
Once launched, reindex. I offer no guarantees but you should be able to see something.
Perhaps consider using a hosting company such that they will be responsible/accountable for future backups?
Once you have some kind of running 4.4.3 you could consider upgrading.
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