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Having trouble accessing new OnDemand instance

Geoff Yaros Jul 17, 2013

Is my OnDemand instance actually set up? I received a confirmation email titled "Your OnDemand trial is ready!". However when I try to log in, I get the following error: "Your account is not yet available in this OnDemand instance."

Any help would be appreciated.

1 answer

0 votes
Michael Knight Atlassian Team Jul 18, 2013

You may be using the wrong credentials to log in. Ensure you are using the username/password you specified when signing up for the service, not the login that you use to access your account.

If you're not sure about the credentials, click the "Unable to access your account?" link to reset them.

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