It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Having trouble accessing new OnDemand instance

Is my OnDemand instance actually set up? I received a confirmation email titled "Your OnDemand trial is ready!". However when I try to log in, I get the following error: "Your account is not yet available in this OnDemand instance."

Any help would be appreciated.

1 answer

0 votes

You may be using the wrong credentials to log in. Ensure you are using the username/password you specified when signing up for the service, not the login that you use to access your account.

If you're not sure about the credentials, click the "Unable to access your account?" link to reset them.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Training & Certification

Introducing Atlassian University Live!

Atlassian University is committed to providing the best training and certification for Atlassian products through on-demand classes, in-person team training, a world-class certification program, and ...

171 views 3 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you