Greenhopper plugin is not accessible

I am using the JIRA evaluation license, On-Demand. When I navigate to Manage Plugins page, it lists Greenhopper as enabled, yet I am unable to see the AGILE tab on my JIRA screen, and all greenhopper gadgets on any dashboard do not work and give an error message about a bad license string.

I have tried numerious greenhopper evaluation licenses, in addition to disabling and re-enabling the greenhopper plugin, but nothing works.

1 answer

If you are using JIRA OnDemand, may I confirm that you started your GreenHopper evaluation through MAC by following the steps below:

1. Log in to MAC (https://my.atlassian.com)

2. Click on "Atlassian OnDemand (Annual Payments)

3. Click on "Configure"

4. Click on "Start a Free Trial" beside GreenHopper

5. Save Changes.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

27 views 0 3
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you