when a user resolves an issue on a kanban board using the jira default workflow a user gets prompted to say what happend to the issue e.g. fixed, unresolved etc.
when i create a kanban board with the greenhopper simplified workflow a user can move an issue to resolved without giving any reason.
my question is this: is it possible to make use of the greenhopper simplified workflow and be able to have the same functionality (as mentioned above) as the jira default workflow?
Are you a whiz at handling tickets and looking at how you can further optimize your workflow with automation? Do you tackle detailed customer support questions while simultaneously getting flooded wi...
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