GreenHopper - Rank Fields

Hi,

We have recently upgraded JIRA to 5.2.11 version and GreenHopper to the 6.2.3 (currently latest) .. When starting JIRA or reindexing we noticed some warns and error related to the Rank (Obsolete) field.. After that we noticed that in the Custom Field list we have below fields:

  • Rank (Locked)
  • Rank (Obsolete)
  • Global Rank

I am guessing that Rank (Locked) is the current used field. In the description of Global Rank we noticed an information: "This field contains ranking data from Rapid Board usage in GreenHopper Labs and can be removed if the Rapid Board was not used for ranking in GreenHopper Labs."

The question is... Can we just delete those old rank fields without any risk of breaking current data? Did someone did that?

Thanks,

Mirek

2 answers

1 accepted

The problem was related to duplicated fields. New fields was created on every upgrade. Very complex but on the other hand a good workaround fixed the problem:

https://confluence.atlassian.com/display/GHKB/How+to+Fix+the+Duplicate+GreenHopper+Custom+Fields+After+Upgrading

I hope that this aricle will help someone that is having a similar problem.

Best Regards,

Mirek

No permissions to view the article

hi mirek.

i did so..

removed Global Rank and Rank (Obsolete)

we had no data loss

to be on the save side i suggest cloning your instance and test it in the non-productive environment

Thank you! We are not doing any thing without using TEST instance, so in this case for sure it will be tested in that way..

BTW.

How did you check that everything is ok and nothing is lost?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

72 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you