GreenHopper - Rank Fields


We have recently upgraded JIRA to 5.2.11 version and GreenHopper to the 6.2.3 (currently latest) .. When starting JIRA or reindexing we noticed some warns and error related to the Rank (Obsolete) field.. After that we noticed that in the Custom Field list we have below fields:

  • Rank (Locked)
  • Rank (Obsolete)
  • Global Rank

I am guessing that Rank (Locked) is the current used field. In the description of Global Rank we noticed an information: "This field contains ranking data from Rapid Board usage in GreenHopper Labs and can be removed if the Rapid Board was not used for ranking in GreenHopper Labs."

The question is... Can we just delete those old rank fields without any risk of breaking current data? Did someone did that?



2 answers

1 accepted

The problem was related to duplicated fields. New fields was created on every upgrade. Very complex but on the other hand a good workaround fixed the problem:

I hope that this aricle will help someone that is having a similar problem.

Best Regards,


No permissions to view the article

hi mirek.

i did so..

removed Global Rank and Rank (Obsolete)

we had no data loss

to be on the save side i suggest cloning your instance and test it in the non-productive environment

Thank you! We are not doing any thing without using TEST instance, so in this case for sure it will be tested in that way..


How did you check that everything is ok and nothing is lost?

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

288 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot