It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Go2group Synapse RT update not showing

Omprakash Thamsetty Nov 14, 2016



We have version of synapse plugin in JIRA server 6.4.12 version. I can not see the update button to update the plugin to . Is there any way that we can do the upgrade without uninstalling existing?




1 answer

0 votes
Cheney Ma [Go2Group] Nov 14, 2016

Hi there,

I have replied through email and will set up a web meeting to help you as soon as possible.

You are supposed to follow our 'Upgrade Guide' to finish the upgrade and data migration.




Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Next-gen

Introducing subtasks for breaking down work in next-gen projects

Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...

1,020 views 13 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you