Gliffy + Confluense ondemand (wiki) = not work

This is OK
1. we have JIRA ondemand
2. we have confluence ondemand
3. we added gliffy in
4. there is now Gliffy in our plugins section (jira --> administration)
5. we can now add gliffy diagramm to the issues (more actions --> add gliffy)

1. we have link "Add Gliffy diagramm" in the "add macros" section during editing the wiki page
2. That is not work
3. See screenshot

2 answers

1 accepted

Hi Pavel,

It looks like you will need to open a support ticket for this issue so that we can get all your details, login to your instance and have a look at what's going on there. So please open a ticket with us and we will get this issue fixed for you asap.

All the best,


Pavel and all users,

If you are facing this problem while using Atlassian OnDemand, is because you have not bought the Add-on Gliffy for CONFLUENCE OnDemand.

To solve this problem simply go to and click on Configure; there you will be able to buy the Gliffy add-on for Confluence and Jira.

NOTE: If you are able to use Gliffy on your instance, for sure you have just bought the add-on for Jira and missed Confluence.

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

106 views 2 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot