Giving other users access to our Atlassian account

Although I am the person primarily responsible for purchasing and installing our Atlassian products, I am not the only administrator of them. Is there any chance that I can give other people access to write up support tickets for our products (at support.atlassian.com)? Also, I receive news updates about featured plugins and product updates. We would like to have these updates go to others, as well. Are these things possible?

Thanks.

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Accepted answer

Hi,

These docs specify how to add a new technical contact to your account: https://confluence.atlassian.com/pages/viewpage.action?pageId=253231658

These instructions also apply to an additional billing contact. Once they've been added they should also receive the emails.

Hope this helps.

Turner

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