It is the first time that I am trying to log into the tool but I can not access because I get the You must enter a valid verification word to log in. See doc attached for more details.
Any help is really appreciated.
I just ran into this issue on our OnDemand instance with a user. He'd been trying to log in using his email address instead of his username, and I think he'd been marked as 'bad guy' either by IP or by cookie, since he kept getting the error even after he used his username and had the correct capcha text. A password reset seems to have fixed it and he was able to log in fine.
Every team in the world is unique, and so Atlassian believes that each and every team's best way of working needs to be molded to their unique circumstances – ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot