GLPI - Error inserting email to queue

Hi, I'm trying to make a change in a ticket, but when I want to save all the changes I can't!.
The issue that appear is: Error inserting email to queue
How can I resolve the problem?
Thanks.
Hola, estoy tratando de hacer cambios en un ticket y guardarlos, pero cuando hago los cambios y le doy al botón de guardar, no permite hacer el proceso.
El error que me aparece es el siguiente: Error inserting email to queue
¿Cómo puede resolver ese problema?
Gracias por la atención.

1 answer

1 accepted

Accepted Answer
0 votes

By ticket, I assume you mean "JIRA Issue"?  There's no mail functionality that would throw that error in JIRA, so it must be an add-on - could you tell us what you have installed in JIRA that might be doing this?

No, is not a JIRA Issue I'm using GLPI, so I need help for a GLPI Issue.

 

Hope someone can help me.

This is a place for Atlassian users, not Greater Lafayette Progress Inc employees or clients

Suggest an answer

Log in or Sign up to answer
Community showcase
Published 6 hours ago in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

48 views 0 1
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you