Forward all unprocess/error e-mails to an e-mail address

We have a service in jira to create issues from emails using JEMH, the ForwardEmail is added in the service and I was expecting unprocess/error e-mails all go to this e-mail address, but instead the sender got the error message e-mails, e.g. JEMH has rejected your email, n problem(s) were found, etc.

How can I forward all unprocess/error e-mails to an e-mail address? Thanks

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There is an override in the configuration file that redirects all hintogram traffic to a specific unlucky person, in 0.9.x see the entry in the file in the JAR:


I did check there is the following property in the file, but I tried today and the external user (sender from hotmail ) still got error message. I put my e-mail address in the configuration file and I didn't get any message. Did I miss anything? Thanks

error e-mail received by sender:

From:Exchange Server <>

Date: 28 May 2012 12:45:36 PM AEST


Subject: [JIRA]





text.hint.message : No project could be assocaited with the email

text.hint.detail : com.javahollic.jira.emh.engine.IssueCreationHelper.configureProject():297



text.hint.message : The configured default project could not be found

text.hint.detail : com.javahollic.jira.emh.engine.IssueCreationHelper.configureProject():316




text.hint.message : Insufficient valid information was found, no issue was created.



Testing with change in subject


2012-05-28 12:45:09,000


2012-05-28 12:45:10,000


- / sender /


- / Jira Datafeed Support



Just found in the log file -

No override Recipient for hintOgrams found, using default From: for recipient

But I did put my email address in the config properties file with overrideHintOgramEmailAddress=(my-email-address)

Can you help? Thanks

That should work, suggest opening a JIRA, providing more details, versions etc.


I have attached the log and emh properties in the following:

Can you help? Thanks

I think you need to secure that issue between Reporter and Developer, not Reporter and Atlassian. Im not employed by Atlassian :)

Thanks for that, issue updated.

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