Forward all unprocess/error e-mails to an e-mail address

We have a service in jira to create issues from emails using JEMH, the ForwardEmail is added in the service and I was expecting unprocess/error e-mails all go to this e-mail address, but instead the sender got the error message e-mails, e.g. JEMH has rejected your email, n problem(s) were found, etc.

How can I forward all unprocess/error e-mails to an e-mail address? Thanks

1 answer

1 accepted

There is an override in the configuration file that redirects all hintogram traffic to a specific unlucky person, in 0.9.x see the entry in the file in the JAR:


I did check there is the following property in the file, but I tried today and the external user (sender from hotmail ) still got error message. I put my e-mail address in the configuration file and I didn't get any message. Did I miss anything? Thanks

error e-mail received by sender:

From:Exchange Server <>

Date: 28 May 2012 12:45:36 PM AEST


Subject: [JIRA]





text.hint.message : No project could be assocaited with the email

text.hint.detail : com.javahollic.jira.emh.engine.IssueCreationHelper.configureProject():297



text.hint.message : The configured default project could not be found

text.hint.detail : com.javahollic.jira.emh.engine.IssueCreationHelper.configureProject():316




text.hint.message : Insufficient valid information was found, no issue was created.



Testing with change in subject


2012-05-28 12:45:09,000


2012-05-28 12:45:10,000


- / sender /


- / Jira Datafeed Support



Just found in the log file -

No override Recipient for hintOgrams found, using default From: for recipient

But I did put my email address in the config properties file with overrideHintOgramEmailAddress=(my-email-address)

Can you help? Thanks

That should work, suggest opening a JIRA, providing more details, versions etc.


I have attached the log and emh properties in the following:

Can you help? Thanks

I think you need to secure that issue between Reporter and Developer, not Reporter and Atlassian. Im not employed by Atlassian :)

Thanks for that, issue updated.

Suggest an answer

Log in or Join to answer
Community showcase
Maarten Cautreels
Posted Thursday in Off-topic

Friday Fun: What's your favourite beer/drink

As a Belgian, beer-lover and home brewer, beer is one of my great passions. I love the fact that with just a few ingredients (usually just water, hop and malt) you can create so many different tastes...

285 views 38 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot