FogBugz On Demand Import

[Xiuqing Bao]

JIRA Version:5.0.4

JIRA Importers Plugin (JIM):4.2

Does this plugin have some problem? I can use this user credentails to login to FogBugz site in another enviroment which is with JIRA4.4 and JIRA Importers Plugin (JIM)3.5.3

, but here I can not connect. I don't know why.

[Xiuqing Bao · Accepted solution]

where to set the proxy?

[Pawel Niewiadomski]

First you need to establish whether you need to use a proxy or not. Checking your browser settings will help. If you're not sure please ask someone from IT.

[Xiuqing Bao]

after editing file setenv.sh, we solved this issue.

[Pawel Niewiadomski]

Please share what were the changes required to solve this problem so I and others can learn.

[Xiuqing Bao]

We have added this sentence:

JAVA_OPTS="$JAVA_OPTS -Dhttp.proxyHost=proxy.company.com -Dhttp.proxyPort=80"

We should also add the following:
JAVA_OPTS="$JAVA_OPTS -Dhttps.proxyHost=proxy.company.com -Dhttps.proxyPort=80"

[Pawel Niewiadomski]

I don't think it's a problem with a newer version of FogBugz running on the OnDemand. We use simple XML endpoint.

Importer is not able to establish the connection at all. I'd bet you need to use a proxy in your environment.

[Xiuqing Bao]

I found my FogBugz Version is 8.8.28

My JIRA Version:5.0.4

JIRA Importers Plugin (JIM):4.2

But in page 'https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-importers-plugin' I found folowing description, is this the reason for I cannot connect?

JIRA Importers Plugin

v. 4.2 for JIRA 5.0 - 5.0.6by Atlassian

Importer works with:

• FogBugz (hosted and on-premises) from 7.3.6 to 8.7.60