FogBugz On Demand Import

JIRA Version:5.0.4

JIRA Importers Plugin (JIM):4.2

Does this plugin have some problem? I can use this user credentails to login to FogBugz site in another enviroment which is with JIRA4.4 and JIRA Importers Plugin (JIM)3.5.3

, but here I can not connect. I don't know why.

4 answers

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Accepted answer

where to set the proxy?

First you need to establish whether you need to use a proxy or not. Checking your browser settings will help. If you're not sure please ask someone from IT.

after editing file setenv.sh, we solved this issue.

Please share what were the changes required to solve this problem so I and others can learn.

I found my FogBugz Version is 8.8.28

My JIRA Version:5.0.4

JIRA Importers Plugin (JIM):4.2

But in page 'https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-importers-plugin' I found folowing description, is this the reason for I cannot connect?

JIRA Importers Plugin

v. 4.2 for JIRA 5.0 - 5.0.6by Atlassian

Importer works with:

  • FogBugz (hosted and on-premises) from 7.3.6 to 8.7.60

I don't think it's a problem with a newer version of FogBugz running on the OnDemand. We use simple XML endpoint.

Importer is not able to establish the connection at all. I'd bet you need to use a proxy in your environment.

We have added this sentence:

JAVA_OPTS="$JAVA_OPTS -Dhttp.proxyHost=proxy.company.com -Dhttp.proxyPort=80"

We should also add the following:
JAVA_OPTS="$JAVA_OPTS -Dhttps.proxyHost=proxy.company.com -Dhttps.proxyPort=80"

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