Failed to register with host Confluence Edited

Hi!

I am working on installing the example add-on : 

https://bitbucket.org/atlassianlabs/atlassian-connect-confluence-example

I followed these instructions:

  • Copy credentials.json.sample to credentials.json and fill in the blanks to enable auto registration of the add-on into your JIRA instance.
  • npm install to install dependencies
  • npm start to run the add-on

I could see the addon (macro) in my Confluence Cloud instance, but I am getting this error message:

D:\devroot\Atlassian-example>npm start

> confluence-connect-example@0.1.0 start D:\devroot\Atlassian-example
> node app.js

Watching atlassian-connect.json for changes
Add-on server running at http://TYCVDINRS7801:3000
Initialized sqlite3 storage adapter
Local tunnel established at https://84bbd884.ngrok.io/
Check http://127.0.0.1:4040 for tunnel status
Registering add-on...
GET /atlassian-connect.json 200 17.365 ms - -
Failed to register with host Confluence:5551410787
Add-on installation timed out
Add-on not registered; no compatible hosts detected
Re-registering due to atlassian-connect.json change
GET /atlassian-connect.json 200 5.954 ms - -
Failed to register with host Confluence:5551410787
Add-on installation timed out
Add-on not registered; no compatible hosts detected

 

Any idea what am I doing wrong? I created the credentials.json file with my info:

{
     "hosts" : {
           "company.atlassian.net": {
                "product": "confluence",
                "username" : "myUser",
                "password" : "*********"
              }
       }
}

Why ACE is not register the addon successfully?

Thank you in advance

3 answers

0 vote
Sam Hall Community Champion Apr 25, 2017

Atlassian Cloud services are having many outages today, particularly related to logins, so this might be the cause.

Check:

https://atlassian.statuspage.io

and the current incident:

https://atlassian.statuspage.io/incidents/kz9n65qlcljd

I'd recommend subscribing to updates about the incident, and waiting until the issues are resolved before then trying again.

Thank you Sam! I will try later!

Hi Sam

I think the login issues were not related to this problem, I have it already.

Hi Brenda, im having the same issue, how were you able to resolve it?

Any updates within this gusy? I'm having same problem here.

Hello there,

I was able to solve this by adding this configuration to credentials.json


{
"hosts" : {
"<domain-name>.atlassian.net/wiki": {
"username" : "admin",
"password" : "**atlassian-password**" }
}
}

Let me know if this is still a problem.

Hope this helps someone!

Thanks,

Lava

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