We are trying to break off a project and have it as a separate independent project. We've setup a Jira Server, but cannot import directly to the Jira Server with a Cloud backup. Likely due to all the other projects and custom key constraints etc.. The idea we are trying is to use another trial cloud account to import the data to, delete all the other unwanted projects, match it up as closely as we want for the server to be, then export and import again to the Jira server.
Problem: When trying to import to the Jira cloud trial, we are constantly getting error about two specific email which is assigned to more than one user. We've tried going back to our original Jira cloud, cleaning out the two emails, export and import again to the trial version, but still getting the same error about the two email being assigned to more than one user.
What must we do to get a working export / import? This is driving us bonkers after three days.
We got our migration resolved.
First problem: was we used wrong database. Seems cloud used postgresql and we installed mysql. It wouldn't work for whole db import as we got syntax error.
Second problem: After the import, there was all sorts of errors for dashboard causing login headache. This is due to missing add-ons, plug-ins, query etc.. that has to be cleaned up.
Third problem: Missing images that did not get imported properly. We had to manually replace the images directory with the backup directory and run the Jira db checker to aid in restoring images.
I could suggest you check first problem, as that was the blocker for us that pushed things throug.
Hi all Lets make this Friday fun really fun and post one (or more) of your best jokes! The joke can be about an Atlassian product, or just a really fun joke you want to share! I’m not the best j...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot