Evaluation Greenhopper for Jira on demand

Hi,

I would like to evaluate Greenhopper with my paid Jira on demand installation.

Under "Atlassian GreenHopper" I see that it has a "Disable" button next to it, but I don't see anything related to Greenhopper or Agile in the Jira UI. I've tried clicking "Configure" on the plugin, and the only clickable thing on the "Greenhopper Lisence Information" page is, "To work with GreenHopper, please renew your GreenHopper subscription.". Clicking this link, I went through the process of generating an evaluation key. However, the instructions and help pertain to locally installed Jira, not on demand.

Where do I apply my license key?

4 answers

1 accepted

Accepted Answer
1 vote

Adding to what was highlighted above by Nick and others, you can follow the below steps to start the free trial:

1. Log into MAC (https://my.atlassian.com), the account page will display. Atlassian OnDemand will be listed in the Licenses section.

2. Click the '+' sign of your Atlassian OnDemand subscription, your account management screen will display.

3. In the Actions section click "Configure."

4. On the Configure screen select the "Start a Free Trial" to add application(s) or Add-on(s).

5. Click "Apply Changes."

Note: You can find additional documentation from: "Evaluating Atlassian OnDemand".
Hope that helps !!!

That did it. Thanks.

1 vote
Nick Mason Atlassian Team Nov 18, 2012

Hi Troy,

You need to click the "Configure" link next to your OnDemand product when logged into my.atlassian.com, and you'll be able to add GreenHopper there. There's no need to generate a separate license for GreenHopper, that only applies to non-OnDemand instances.

You might have to go through your my.atlassian account and apply the license there before you will see it active in the UI.

I had had "GreenHopper for JIRA (Unlimited Users): Evaluation" listed under Evaluations on the https://my.atlassian.com/product page. Is there anything else I need to do to activate it?

As long as in your "Manage Plugins" area your greenhopper is enabled and the license is current and of the right type in my.atlassian greenhopper should work. You have a license for ondemand greenhopper and not for the local one? When i had an eval license I had at first only jira, then added greenhopper by getting a trial license, applying that in my.atlassian account then activating it in my ondemand instance. My comapny has since switched over to a hosted version, but I believe it works the same.

If you can't solve it you can try to search the forum, if no one else has a similar issue you can raise an issue.. The jira people are fantastic at helping with any problems!

Thanks.. when creating a key for greenhopper, there didn't appear to be any differenciation between a local vs. an on-demand key. I'll try the forum.

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