Error loading the comment editor

Hi,

We are receiving the following error when trying to leave a comment on confluence:

parsererror: TypeError: AJS.RTE.getEditor(…) is null

If we retry it works but on first try we always get this error.

3 answers

1 accepted

Accepted Answer
1 vote

Clearing the plugin cache did not help. I then ran in safemode and enabled plugins one by one. The issue is do to a plugin called "Play SQL". Untill we find a fix we have disabled this plugin.

Play SQL was able to re-create the issue and has updated the plugin to fix the problem.

0 votes
Peter Koczan Atlassian Team Jan 21, 2013

Hi,

Could you try to clear the plugin cache as described in the following article and see if that fixes the problem for you: https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache?

Kind regards,

Peter

We will try this just looking to create a maintenance window. Will update if this worked once we have tried the suggested steps.

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