Error getting while trying to open the Notifications in Confluence

We have upgraded confluence from 5.8.6 to 6.1.0. We are able to login and everything is working fine. But while trying to open the Notifications which appear on the right-top of the page, it is routing to the server url instead of base url. Getting the error as given below.

Confluence's base URL is set to https://confluence.xyz.com but you are accessing Confluence from https://myservername.  

1 answer

0 vote
Maarten Cautreels Community Champion May 10, 2017

Hi Aiswarya,

Using what url are you using Confluence? https://confluence.xyz.com or https://myservername.?

If it's the second option, you should give it a try using the first one as this is configured to be your base url. If the first option is incorrect I would change the Base Url to see if that solves the issue.

Hope this helps.

Best,

Maarten

Hi Maarten,

Thanks for your reply. We have used the base url as https://confluence.xyz.com. And have followed the same steps to configure the server base url. The issue is getting in the notifications pop up, when we try to route to the base url, it is getting routed to the server url.  

Maarten Cautreels Community Champion May 10, 2017

HI Aiswarya,

Hmmm too bad. I'm not sure what to do next so I think it'll be best to contact Atlassian Support so they can have a look at your setup.

Best,

Maarten

Hi Maarten,

Thanks for the reply.

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