Encoding for new comment only seams to be broken (for Russian letters), how to fix it?

[S L]

For non-admin users we see the following behavior for On-Demand Confluence pages .

After adding new comment to any page for the first time, the russian letters become unreadable. But after editing it saves russian letters successfully. It seems to be broken encoding detection or something.

Could anyone help with this?

[Azwandi Mohd Aris · Accepted solution]

This is due to a known bug in quick comment since Confluence 4.2 - https://jira.atlassian.com/browse/CONF-25173. This has been fixed for Confluence 4.2.2, however, (for Confluence OnDemand) a workaround is to disable the "Confluence Quick Comment Plugin". Please contact support to perform this for you.

[S L]

thank you for a quick response!

[Septa Cahyadiputra]

Hi there,

Seems like a known bug which is being discussed here

https://jira.atlassian.com/browse/CONF-25276

https://jira.atlassian.com/browse/CONF-25173

You might want to try reproducing the issue using FireFox to confirm. It should be fix on Confluence release version 4.2.2 (unreleash version).

Cheers,

Septa Cahyadiputra

[S L]

thanks a lot!