Enable to import testcases when specifying Complexity


I want to export test cases from excel to jira by Zephyr testcase importer, but I have a problem with the importing of Complexity field. This field conteins 5 options (p.g. 1-Very Low) and is required. When I start to import, the error message apperas:

{"errorMessages":[],"errors":{"customfield_11002":"Complexity is required."}}

I have tried various options how to introduce the field complexity in Excel template (1-Very Low, 1-Very_Low, "1-Very Low", 1., etc...) but withou success, always an error appears.

Could you help me please?

Thank you!

1 answer

Hi Hana,

Is it possible you can reach out to us at support(at)getzephyr(dot)com? And when you do can you please send us the following:

1) a sample of the excel sheet you are trying to import

2) a screen shot of your mappings

We will be able to help you further with this information.

Kind Regards,


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