Whenever we assign any task to a user, the Emails are not generated
However emails are generated when we share the issue, SO Emails are working fine only when an issue is shared and not when it is assigned or any comment is placed
So do the users who are not getting the emails match one or many of those conditions?
Also, the users not getting the emails - are they doing the actions themselves? If so, can you check that they have "email me on my changes" set in their profiles?
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot