Email notification when an event is fired

In 4.2 when a event was fired users were notified by an email with was also prefixed by the event name e.g.Subtask Closed: Test-1234 Collect transactions.
where as 'Subtask Closed' was the name of the event.

With 4.4 event name does not appear with the email notification. Has anything been changed in between version? The example of new email: Test-1235 - new issue

2 answers

1 accepted

This widget could not be displayed.

Hi,

It is true that the notifications subject template has changed starting JIRA 4.4 and above, and the event type name is no longer part of the notification subject. However, we may add back the event type name by modifying the subject templates under $JIRA_INSTALL/atlassian-jira/WEB-INF/clasees/templates/email/subject directory, which is as per suggested by Jobin above.

For your reference on the steps to achieve this, kindly refer to the following KB article:
https://confluence.atlassian.com/display/JIRAKB/JIRA+Email+Subjects+Changed+After+Upgrade+to+4.4

Hope this helps!

Cheers.

This widget could not be displayed.

Yeah, that was gone in 4.4. Subject template got changed for emails. You can manually edit the templates to ad it back though!

Just add "$eventTypeName:" in the subject templates under /atlassian-jira/WEB-INF/classes/templates/email/subject/ folder.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in Teamwork

What teamwork quotes inspire you?

Hey everyone! My name is Natalie and I'm an editor of the Atlassian Blog and I've got a question for you: What's your favorite quote about teamwork?  We've compiled a list here, along with...

140 views 16 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you