Email notification when an event is fired

In 4.2 when a event was fired users were notified by an email with was also prefixed by the event name e.g.Subtask Closed: Test-1234 Collect transactions.
where as 'Subtask Closed' was the name of the event.

With 4.4 event name does not appear with the email notification. Has anything been changed in between version? The example of new email: Test-1235 - new issue

2 answers

1 accepted

Accepted Answer
0 votes

Hi,

It is true that the notifications subject template has changed starting JIRA 4.4 and above, and the event type name is no longer part of the notification subject. However, we may add back the event type name by modifying the subject templates under $JIRA_INSTALL/atlassian-jira/WEB-INF/clasees/templates/email/subject directory, which is as per suggested by Jobin above.

For your reference on the steps to achieve this, kindly refer to the following KB article:
https://confluence.atlassian.com/display/JIRAKB/JIRA+Email+Subjects+Changed+After+Upgrade+to+4.4

Hope this helps!

Cheers.

0 votes

Yeah, that was gone in 4.4. Subject template got changed for emails. You can manually edit the templates to ad it back though!

Just add "$eventTypeName:" in the subject templates under /atlassian-jira/WEB-INF/classes/templates/email/subject/ folder.

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