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Email logs for OnDemand instance

I am using OnDemand JIRA & Service Desk and would like to see the email logs to see if certain emails are being sent.
Is it possible to access the atlassian-jira-outgoingmail.log file if using an OnDemand instance? If so how is this done?

1 answer

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Answer accepted
Mo Atlassian Team Apr 16, 2014

Hi Gary,

The logs are not available for end users on OnDemand.

Feel free to contact support at if you are having mail problems and we'll be able to assist you. :)


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