Email a distribution group with JIRA

I have a customer who will be using JIRA to create issues. The customer has 2 support people who would like to use the service. I only want the customer to have one user login. Is it possible to set up a distribution group and assign that to the user in JIRA to send out to both end users of the customer?

1 answer

1 accepted

Accepted Answer
0 votes

Hi Dan,

The JIRA user creation page only allows 1 email to be associated to each user. However, you can workaround this by using a distribution group email address to be associated with the user.

Otherwise, you can request 1 user to set up an email filtering rule to forward a copy of JIRA's emails to the 2nd person.

Hope it helps :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Featured Groups

Tuesday tips & tricks: What is the Atlassian Community?

It's officially Tuesday, which means it's officially time for another tip to help you better navigate this space we call the Atlassian Community. 😄 I got a great question from community member, Sa...

51 views 2 4
View post

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you