Email Notifications based on If-Then Statements

Is there an option within JIRA 4.2.4 to configure email notifications with if-then statements in addition to a specific event?

For example,

event = issue assigned

'if (reporter = john) and (assignee = joe) then notify jane'

2 answers

This widget could not be displayed.

You have to override standart Jira notification system by custom issue listener with injected or dinamically obtained (ComponentAccessor.getMailQueue()) component MailQueue.

With this component you can add MailQueueItem objects in standart mail queue as standart notifications did.

it works like that :

final Email email = createEmail(); //create email object in your code here
        AbstractMailQueueItem item = new AbstractMailQueueItem(email.getSubject()) {

            private final Logger log = Logger.getLogger(AttachmentusListener.class);

            @Override
            public void send() throws MailException
            {
                incrementSendCount();
                SMTPMailServer smtpMailServer = MailFactory.getServerManager().getDefaultSMTPMailServer();
                if (!MailFactory.isSendingDisabled())
                {
                    if (mailThreader != null) mailThreader.threadEmail(email);
                    smtpMailServer.send(email);
                    if (mailThreader != null) mailThreader.storeSentEmail(email);
                }
            }
        };
        mailQueue.addItem(item);

And you have to manually fill VelocityManager context for generating email body. Here you can use default template path but it is tricky to mimic default notifications velocity context and I recommend use custom email templates.

This widget could not be displayed.

You seem to be on OnDemand and I am afraid that such customizations are not supported there. Otherwise Jamie's script plugin could probably let you achieve your requirement.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

69 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you